A shortage of available RORO vessels to all European destinations began in February and has continued into March. We will be actively working with our partners and utilizing our close ties to shipping companies to secure any available space and move all cargo as soon as possible.
While Get Cars Japan enjoys receiving more spaces than most companies, we still struggle to secure places for all vehicles due to several shipping lines having no sailings at all, or using all of their spaces for brand new vehicles only.
Until now Get Cars has been losing a lot of money paying for dock storage on cars that we have been unable to ship quickly even though the situation is unrelated to our business operation.
For vehicles purchased from March 2022, we will be invoicing half of any additional storage fees to the customer. As always, we aim to have all vehicles shipped before the free storage period ends.
Unfortunately, there will be cases where ships are full, cancelled, or only accepting brand new vehicles and this may result in delayed shipping.
We fully appreciate your patience over the past few challenging years, and ask for continued understanding should your vehicle ship a little slower than you desire.